Resume Skills and Keywords for Operations Manager

Operations Managers support and refine a complex operational system that includes supply chain, logistics, sales, product, and partner/vendor relationship management. They Identify operational bottlenecks and build scalable solutions that grow businesses and market share. They are also responsible for new operational initiatives with stakeholders across the business.

Skills required for an Operations Manager's role

  • Six Sigma & Lean Methodologies 
  • Team Supervision & Training
  • Forecasting, Scorecards & KPIs Scrap & Rework Reduction 
  • Turnaround &  Change Management 
  • Supply Chain Management 
  • Safety & Regulatory Compliance 
  • Labor Relations & Union Negotiations 
  • P&L  Management & Cost Controls
  • Troubleshooting and Repairs 

What recruiters look for in an Operations Manager's resume: 

  • Proficient to lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for all direct reports and problem resolution
  • Skilled to manage data collection for updating operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Competent to partner with cross-functional teams to improve proprietary tools and systems
  • Highly adept to work closely with legal and safety departments to ensure that activities remain compliant

What can make your Operations Manager's resume stand out:

A strong summary that demonstrates your skills, experience and background in operations

  • Profit-driven and process-oriented manager of manufacturing operations and top-producing teams (150+ direct/indirect reports). History of improving procedures, increasing output, quality, customer happiness, and employee morale to all-time highs. Counted on to produce top-and bottom-line increases despite supply chain hurdles, production-line issues, and/or union roadblocks.  Astute strategic thinker and troubleshooter with an innate ability to identify needs and implement lasting solutions.  Proven history in leading teams in all aspects of project development, from initial design and planning all the way through to commissioning and warranty support.  

Targeted job description 

  • Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization
  • Develop, implement, and maintain quality assurance protocols
  • Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity
  • Actively pursue strategic and operational objectives

Related academic background 

  • MBA |  Shaheed Sukhdev College of Business Studies, Delhi 2015 
  • BBA |  Chandigarh University, Punjab 2013 

Sample Resume of Operations Manager in Text Format

KALPANA SHARMA 

Operations Manager, Six Sigma Certified 

7878936573 | kalpanasharma@gmail.com | Delhi, India | https://www.linkedin.com/in/kalpanasharma/ 

SUMMARY 

Profit-driven and process-oriented manager of manufacturing operations and top-producing teams (150+ direct/indirect reports). History of improving procedures, increasing output, quality, customer happiness, and employee morale to all-time highs. Counted on to produce top-and bottom-line increases despite supply chain hurdles, production-line issues, and/or union roadblocks.  Astute strategic thinker and troubleshooter with an innate ability to identify needs and implement lasting solutions.  Proven history in leading teams in all aspects of project development, from initial design and planning all the way through to commissioning and warranty support.  

EMPLOYMENT HISTORY 

Operations Manager ► Arhaus, New Delhi | 2018 - Present 

  • Respond to customer phone inquiries and ensure that customer comments, problems, complaints, and requests are resolved or forwarded to an appropriate individual in an appropriate and timely manner. 
  • Work with the charter operations manager in defining and implementing detailed sales strategies and plans for each account. 
  • Recommend changes in services and policy by evaluating results and competitive developments. 
  • Monitor competition by gathering current marketplace information on pricing, services, new services, service schedules, marketing techniques, etc. 
  • Develop and implement incentive content and sales programs. 
  • Build a strong sales funnel for the assigned accounts and actively manage to minimize disruptions to the customer's itinerary. 

Assistant Operations Manager ► Verizon, Delhi | 2015 - 2018 

  • Coordinated production, distribution, warehousing, and sales in accordance with policies. 
  • Conferred with the sales team and associated representatives to evaluate and promote improved and expanded services. 
  • Oversaw inventory, ordered new equipment, and scheduled repairs for damaged equipment. 
  • Planned, assigned, and directed work, appraised performance, rewarded and disciplined employees, addressed complaints and resolve problems. 
  • Restructured operational jobs and assignments that significantly improved cost control and accuracy, resulting in an increase in sales of  $5k or more daily. 

EDUCATION 

  • MBA |  Shaheed Sukhdev College of Business Studies, Delhi 2015 
  • BBA |  Chandigarh University, Punjab 2013 

SKILLS 

  • Six Sigma & Lean Methodologies 
  • Team Supervision & Training
  • Forecasting, Scorecards & KPIs Scrap & Rework Reduction 
  • Turnaround &  Change Management 
  • Supply Chain Management 
  • Safety & Regulatory Compliance 
  • Labor Relations & Union Negotiations 
  • P&L  Management & Cost Controls
  • Troubleshooting and Repairs 

COURSES 

  • Six Sigma Green Belt 

EXTRA CURRICULAR ACTIVITIES 

Animal Shelter Volunteer 

  • Collaborated with 20 out-of-state groups to save the lives of over 6,000 dogs and cats. 

LANGUAGES 

  • Hindi 
  • English