Hospitality Resume Examples that will land you a job in 2022

The hospitality industry hit a major low with multiple waves of Covid-19 going around the earth. With a lot of cafes, and luxury destinations being shut, many lost jobs. 18 months down the line, this industry has pecked up like none and has generated more employment than any other that lost business.

With more people starting to travel again and going out for luncheons, it is the right time to get back on your toes and enter the industry.

If a lack of a good hospitality resume is stopping you, you are at the right destination.

In this blog, you will read about:

• Tips to Make Your Hospitality Resume Stand Out
• Two Skills that work for all Hospitality Profiles
• Top Skills to Mention in Your Hospitality Resume
• Top-rated Hospitality Resumes on Resumod
• Other Related Hospitality Resumes on Resumod

Tips to Make Your Hospitality Resume Stand Out

The hospitality industry requires a very different set of skills from industries like construction or IT. It is largely service-based, and your resume needs to demonstrate your vigor to serve and ability to ensure premium customer experiences

The resume thus has to be tailored to meet these specific requirements. Here are some tips for the same:  

Be specific: Hospitality in itself is a vast sector offering jobs in various departments. Decide where you want to be in terms of:

• Department - F&B, Housekeeping, Events, Front Desk, Customer Service etc.
• Where you want to work - Aviation, Luxury, Restaurants, Hotels
• The position you are seeking - Management, entry-level, leadership, support

Use Quantifiable Data: Every bit of activity is tracked in the hospitality industry, from the number of guests, number of rooms, number of reservations, to the amount of food served, to even tracking customer satisfaction. When such is the case focus on achieving the metrics and flaunt them in your resume. These can be:

• Your guest satisfaction scores
• How you contributed to revenue
• How many recommendations you received
• How many events you successfully executed
• The number of rooms you managed as a housekeeping leads

These are just some examples to give you an idea

Focus on Soft Skills: Soft skills or transferable skills that involve presenting your ideas clearly to your audience. When you craft an easy-to-read and understand resume, half of your job is done. But here are some skills you can consider talking about

• Customer service
• Networking
• Communication
• Adaptability
• Relationship building
• Coordination
• Flexibility
• Empathy
• Professionalism
• Timeliness
• Conflict Resolution
• Attention to Detail

Two Skills That Work for All Hospitality Profiles

Apart from your specialization in hospitality, your success in this industry depends highly on your soft skills. Almost all roles in hospitality across housekeeping, management, guest service, F&B, travel are dependent heavily on your customer-facing abilities.  Therefore the below-mentioned skills are an absolute must if you are planning a career in hospitality:

Communication & Conversation: Communication is often misunderstood as the ability to speak fluently in any language. In hospitality, communication means your ability to have a meaningful conversation with the client, understand their problem, and resolve them.

If you nail this art of understanding what your customer is saying and can comprehend it and professionally pacify the customer, you've won half the battle.

Here is how you can demonstrate in your resume:

• Use professionalism in the style of writing, and use a few industry jargons    
• Talk about your soft skills in the summary
• Write about any customer satisfaction metric that you've achieved

Service-Oriented mindset: We enjoy vacations and lavish dinners because of the service we get. Service here not only means fulfilling guest requests of meeting KPIs, but it may also include helping them with menu selection, answering queries promptly, or simply ensuring that your guests go home happy.

Here is how you can demonstrate in your resume:

• Use terms like customer-centric or service-oriented in the summary
• Write about the service parameters you have achieved

Top Skills to Mention in Your Hospitality Resume

F& B Profiles

• Team Building
• Menu Planning
• Food Inventory Management
• Cost Containment
• Staff Training
• Safety Management
• Customer Service
• Quality Assurance
• Health & Hygiene Standards Implementation
• P&L Management
• Food Processing
• Quality Inspections
• Wine & Beer Knowledge
• Cooking Techniques
• Food Styling and Presentation
• Specialty Cuisine Development

Spa & Therapy Profiles

• Hot Stone Massage
• Client Service Excellence
• Deep and Soft Tissue Massage
• Shiatsu Massage
• Prenatal Massage
• Trigger Point Therapy
• Cross-Selling Strategies
• Referral Generation
• Spa Management
• Facility Management
• Strong Communication
• Client Relationship Management
• Team Management
• P&L Management
• Quality Assurance
• Staff Training

Front Office Profiles

• General/ Office Administration
• Quality and Safety Compliance
• Client Relationship Building
• Projects Administration
• Records Management
• HR and Training Support
• Cross-functional Team Collaboration
• Reports Preparation and Filing
• Scheduling and Coordination
• Reservation Management
• Front Office Management
• Lobby Area Maintenance
• Record Management
• Guest Grievance Management
• Guest Welcoming and Check-In

Management Profiles

• Restaurant Operations
• F&B Management
• Staff Training and Development
• P&L Management
• Process Improvement
• Guest Relations
• Restaurant Management
• Purchasing/Inventory
• Facilities/Safety Management

Housekeeping Profiles

• Housekeeping Protocols
• Room Upkeep and Management
• Laundry Management
• Team Leadership
• Hygiene and Sanitation Standards

Cabin Crew

• Cabin Crew Activities
• Safety and Security Checks
• Passenger on-boarding
• Guest Relations
• Query Resolution
• Excellent Communication
• Safety Orientation
• Customer Satisfaction
• Time Management
• Jet Bridge Maintenance & Use
• Communication Skills
• Passenger Off-boarding
• Aircraft Intercom Operation
• Safety Consciousness
• Relationship Building

Travel and Tourism

• Hospitality & Travel Management
• Tour Guidance
• Storytelling
• Historical Knowledge
• Accommodation and travel support

Top-rated Hospitality Resumes on Resumod

Resume of Restaurant Manager

Restaurant managers are in charge of overseeing and planning daily restaurant operations to keep costs down while providing a high-quality customer experience. They hire qualified employees, monitor client satisfaction, and make sure that all food and beverages are ordered in the proper proportions.

Check full resume of Restaurant Manager in text format here

Resume of F&B Manager

Food and Beverage (F&B) Managers are responsible for ensuring the food and drinks are of the finest quality. Designing distinctive menus, addressing client complaints, setting corporate policies, and adhering to food and safety standards are just a few of the responsibilities of a food and beverage manager. Restaurant manager and general manager are two roles that a food and beverage manager could advance to.

Check the full resume of the F&B Manager here

Resume of Front Office Manager

Front office managers serve as the public face of a business, ensuring that visitors are greeted warmly. Their responsibilities include overseeing the reception area, coordinating the front desk activities, and managing the support staff.

Check the full resume of the Front Office Manager here

Resume of GM- Hotel

General managers in Hotels oversee daily business operations that involve improving overall business functions, training department heads, managing budgets, developing strategic plans, establishing policies, and communicating business objectives. They are proven leaders with strong business minds and a knack for organization and collaboration.

Check full resume of the GM -Hotel here

Resume of Massage Therapist

A massage therapist takes clients through the many service options, assisting them in selecting the type of massage that will be most beneficial to them. A massage therapist also takes a thorough medical history from clients, including any injuries or medical illnesses such as diabetes. They are employed at spas, hospitals, and rehabilitation clinics, among other places.

Check the full resume of Massage Therapist here

Resume of Spa Manger

Spa managers lead beauty, health, and wellness spas by supervising employees, overseeing building upkeep, preparing budgets, and devising marketing and promotional initiatives. Hiring, training, and scheduling personnel are all examples of staff-related responsibilities. Spa managers may deal directly with consumers to handle difficulties and ensure that spa services and personnel are to their satisfaction.

Check the full resume of Spa Manager here

Other Related Hospitality Resumes on Resumod

• Resume of Server
• Resume of Food Safety Inspector
• Resume of Chef
• Resume of Housekeeping Supervisor
• Resume of Event Manager
• Resume of Wedding Planner  
• Resume of Cabin Crew
• Resume of Front Desk Executive
• Resume of Travel Counsellor