Resume Skills and Keywords for Revenue Cycle Manager (RCM)

An expert in Revenue Cycle Management (RCM) and Project Delivery within the US healthcare industry is responsible for managing medical billing, accounts receivable, and claims resolution, while ensuring compliance with payer and regulatory guidelines. They oversee large-scale teams, implement process improvements, and ensure seamless transitions of healthcare operations. These professionals also lead end-to-end project execution, from onboarding to system integration, contributing to operational efficiency and financial performance.

 Skills required for a Revenue Cycle Management (RCM) role:

  • Revenue Cycle Management
  • SLA Management & Quality Assurance
  • End-to-End Medical Billing
  • Project & Transition Management
  • Denial Management & AR Optimization
  • P&L Ownership & Budgeting
  • Client Relationship Management
  • US Healthcare Domain Expertise
  • Team Building & Process Training
  • HIPAA Compliance
  • Performance Monitoring
  • Workflow Automation
  • Healthcare Operations Strategy

 What recruiters look for in a Revenue Cycle Management (RCM) resume

  • Demonstrated success managing large-scale RCM operations for US healthcare clients
  • Leadership in project transition, implementation, and integration
  • Deep understanding of US healthcare policies, payers, and HIPAA compliance
  • Ability to manage cross-functional teams across billing, coding, and AR
  • Proven history of improving first-pass resolution and clean claim rates
  • Certifications in project and process management (e.g., Prince2, CSM, Lean Six Sigma)

What can make your Revenue Cycle Management (RCM) resume stand out

A strong summary that demonstrates your skills, experience and background in revenue cycle management: 

  • 19+ years of success in Revenue Cycle Management (RCM), Project Management, and Operations Leadership within the US Healthcare domain. Proven experience in end-to-end RCM operations, including Medical Billing, AR Management, Claims Resolution, and Customer Success. Adept in setting up new operations, driving efficiency, and delivering performance-driven results across diverse healthcare projects.

Targeted job description:

  • Lead and manage RCM processes including medical billing, denial management, and AR optimization
  • Oversee transitions and onboarding of new healthcare clients and systems
  • Implement workflow improvements to drive efficiency and compliance
  • Manage project delivery from planning to execution across billing and coding operations
  • Ensure adherence to HIPAA and US healthcare regulations
  • Collaborate with finance, compliance, and IT teams for integrated service delivery
  • Drive performance metrics including first-pass resolution and SLA adherence
  • Build and mentor high-performing RCM and operations teams

Related academic background:

  • BA Pass 
  • Certified ScrumMaster (CSM)
  • Prince2® Practitioner
  • Lean Six Sigma Green Belt

Revenue Cycle Manager (RCM) in Text Format

APRAJITA  SINGH

Revenue Cycle Management & Project Delivery Expert

+919987695135 | support@resumod.com | https://www.linkedin.com/company/resumod

SUMMARY 

19+ years of success in Revenue Cycle Management (RCM), Project Management, and Operations Leadership within the US Healthcare domain. Proven experience in end-to-end RCM operations, including Medical Billing, AR Management, Claims Resolution, and Customer Success. Adept in setting up new operations, driving efficiency, and delivering performance-driven results across diverse healthcare projects.

SKILLS

Revenue Cycle Management | SLA Management & Quality Assurance | End-to-End Medical Billing | Project & Transition Management | Denial Management & AR Optimization | P&L Ownership & Budgeting | Client Relationship Management | US Healthcare Domain Expertise | Team Building & Process Training

EMPLOYMENT HISTORY

RCM & Project Delivery Manager  | Zenith Healthcare Solutions, Hyderabad

Nov 2021 - Present

  • Spearhead end-to-end RCM operations for a portfolio of hospital and specialty provider clients.
  • Lead a team of 120+ FTEs across billing, coding, and AR, ensuring >95% first-pass resolution rate. 
  • Oversee transitions for three major US-based provider clients, reducing onboarding time by 30%.
  •  Work closely with finance and compliance teams to ensure adherence to HIPAA and US payer guidelines.

Senior RCM Transition Manager  | MediBridge Healthcare Services, Mumbai

Apr 2018 - Oct 2021

  •  Managed seamless transitions and implementations for US-based healthcare clients.
  • Oversaw process migration from legacy systems to cloud-based RCM platforms with minimal business disruption. 
  • Trained teams across AR, billing, and patient access processes ensuring consistent adherence to SLAs.
  • Coordinated with stakeholders for process mapping, system integration, and workflow automation.

RCM Operations Lead  | HealthCore Solutions, Mumbai

Jun 2015 - Mar 2018

  •  Directed end-to-end RCM functions including demographic entry, charge posting, payment posting, and AR follow-ups. 
  • Led process audits to improve clean claim rate and reduce cycle time by 18%. 
  • Collaborated with IT teams for workflow customisation based on client-specific requirements. 
  •  Mentored a 30+ member operations team handling claims for physician groups and urgent care centers.

Mutiple Roles In RCM  | Multiple Orgnaisations, Mumbai

May 2008 - May 2015

EDUCATION

BA Pass, | V.B.S Poorvanchal University., Jaunpur, UP

Jan 2004

COURSES

Certified ScrumMaster CSM

TRAINING/CERTIFICATIONS

  • Prince2® Practitioner 
  • Certified ScrumMaster® (CSM) 
  • Lean Six Sigma Green Belt