Sample Resume of Front Desk Executive with Template & Writing Guide

Resume of Front Desk Executive

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Description

Tanya Singh is a diploma holder in Front Office Management with outstanding skills in communication, and managing front desk tasks. Alongside her academics, she worked at a hospital and a tourism company as a Front Desk Assistant where she facilitated a comfortable and delightful experience for guests. She is now looking for career advancement opportunities in the same field.

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Resume Skills and Keywords for Front Desk Executive

Front Desk Executives work in a variety of office settings, from medical facilities to large enterprises, doing day-to-day administrative chores. They make and confirm appointments, answer phone calls, and greet visitors. They might also be asked to answer simple questions and sort mail.

Skills required for a Front Desk Executive's role

MS Word
MS Excel
Communication
Organisation
Cash Handling
Customer Service
Office Administration
Customer-centric
Multitasking
Discretion
interpersonal skills
Problem-solving
Computer knowledge

What recruiters look for in a Front Desk Executive's resume:

Proficient in reporting to management and performing administrative duties.
Skilled in answering telephone calls, as well as screening and forwarding calls.
Ability to communicate with guest across varied backgrounds and ensure quick resolution of customer concerns
Experienced in scheduling and confirming appointments, meetings, and events.

What can make your Front Desk Executive's resume stand out:

A strong summary that demonstrates your skills, experience and background in hospitality

An amicable and courteous front desk clerk who consistently delivers exceptional customer service and fosters positive relationships with guests to promote consumer satisfaction and loyalty. Adept at balancing multiple tasks in a disciplined manner.

Targeted job description

Welcome and assist visitors in a friendly and professional manner.
Handled basic inquiries and sorting mail.
Resolve guest issues and escalate as required
Copy, scan, and file documents, monitor office supplies and order replacements.

Related academic background

Diploma in Front Office Management | ITC Institute, Bodhgaya 2019
B. A (Programme) | Mata Gayatri College, Patna 2019
Higher Secondary| St. Mary Academy, Patna 2016
Senior Secondary | St. Mary Academy, Patna 2014

Sample Resume of Front Desk Executive in Text Format

TANYA SINGH

Front Desk Assistant

88776566899 | tanya.singh123@gmail.com

Q-70, New Aruna Colony, Vijay Nagar, Bodhgaya

SUMMARY

An amicable and courteous front desk clerk who consistently delivers exceptional customer-service and fosters positive relationships with guests to promote consumer satisfaction and loyalty. Adept at balancing multiple tasks in a disciplined manner.

EDUCATION

Diploma in Front Oce Management | ITC Institute, Bodhgaya 2019
B. A (Programme) | Mata Gayatri College, Patna 2019
Higher Secondary| St. Mary Academy, Patna 2016
Senior Secondary | St. Mary Academy, Patna 2014

EXPERIENCE / INTERNSHIP

Front Desk Assistant

PLK Hospital, Bodhgaya | 2018

Completed patient’s registration and other formalities.
Answered, screened and forwarded incoming phone calls, and attended to queries with utmost
attention.
Facilitated a comfortable and delightful experience for the patients.
Provided excellent customer service as per hospital standards.

Front Desk Assistant

Terry Tourism Services, Patna | 2017

Maintained records of oce expenses and cost, and received and sorted daily mails.
Received visitors at the front desk by greeting, directing and announcing them appropriately.
Scanned documents to document imaging system.

PROFESSIONAL ENHANCEMENTS

Courses / Workshops / Seminars