Resume Skills and Keywords for Spa Manager

Spa managers are in charge of all areas of operations of beauty, health, and wellness spas. Their primary responsibilities include supervising employees, overseeing building upkeep, preparing budgets, and devising marketing and promotional initiatives. Hiring, training, and scheduling personnel are all examples of staff-related responsibilities. Spa managers may deal directly with consumers to handle difficulties and ensure that spa services and personnel are to their satisfaction.

Skills required for a Spa Manager role

  • Spa Management 
  • Facility Management 
  • Strong Communication 
  • Client Relationship Management 
  • Team Management
  •  P&L Management 
  • Quality Assurance 
  • Staff Training 

What recruiters look for in a  Spa Manager resume: 

  • Ability to supervise all spa operations like scheduling, training, ordering supplies, opening and closing store, and keeping a record of the cash register and cash deposits.
  • Skills in performing a full range of facial and body treatments while working as a primary aesthetician.
  • Knowledgable in iinternal policies and procedures to ensure the safety of the clients and also the employees.

What can make your Spa Manager resume stand out:

A strong summary that demonstrates your skills, experience, and background in hospitality

  • Client-focused spa manager with a track record of running a well-organized and profitable spa while maintaining high levels of customer satisfaction. Capable of properly managing spa workers, resulting in increased production. Dedicated to staying current with the most recent spa service offers and technologies. Sales and marketing acumen in developing an unbeatable spa treatment offering.  

Targeted job description 

  • Responsible for spa employees’ weekly duty schedules and staff duty charts.
  • Coordinate with the engineering department to ensure proper repair and preventive maintenance works of all spa equipment.
  • Regularly monitor all equipment for the proper functioning in the Spa and health club area to ensure maximum guest satisfaction.
  • Prepare annual budget and business plan to ensure Spa operation is adequately represented.

Related academic background 

  • Diploma in hospitality management. | IHM Chennai - Institute of Hotel Management Catering Technology 
  • BBA | University of Madras, Chennai 2009 

Sample Resume of Spa Manager in Text Format

Tulsi Kumar 

Spa Manager 

+989766537676 | tulsikumar@gmail.com | Mumbai, India | https://www.linkedin.com/in/tulsi-kumar24 

SUMMARY 

Client-focused spa manager with a track record of running a well-organized and profitable spa while maintaining high levels of customer satisfaction. Capable of properly managing spa workers, resulting in increased production. Dedicated to staying current with the most recent spa service offers and technologies. Sales and marketing acumen in developing an unbeatable spa treatment offering.  

ACHIEVEMENTS 

Increased sales 

  • Maintained exceptional performance and client experience, provided leadership, guidance,  direction, and supervision of staff in daily operations. 

Directed daily operations of large-scale SPA 

  • Developed more precise financial reports and spearheaded a financial concept that resulted in higher productivity and profit and loss statement control. 

EMPLOYMENT HISTORY 

Spa Manager

Taj Hotels, Mumbai | 2018 - 2022 

  • Collaborated with employees and owners to ensure the delivery of efficient, high-quality service. 
  • Enhanced company reputation by the level of the quality of each individual service, along with  exceptional customer service. 
  • Provided coaching, mentoring, and consultation to staff to enhance staff development. 
  • Successfully initiated and implemented a higher level of expectation of service which resulted in the  higher client list and higher revenue. 
  • Maintain and ensure spa utilities meet corporate standards and operating procedures. 

Spa Manager

Accor Resort & Spa, Mumbai | 2016 - 2018 

  • Mailed client forms and salon promotional documents Advised guests on special events and product  promotions. 
  • Introduced corporate policies, procedures, and work rules to new spa employees.  Consistently received positive feedback from guests on performance reviews. 
  • Reviewed weekly inventory charts and recorded facility needs. 

Assistant Spa Manager

Wave Spa | 2013 - 2015 

  • Supported the Spa Manager in ensuring that the guest experience is in line with the expectations of the  Hotel and Spa deliverance of excellence in care. 
  • Assisted with managing the Spa's Profit & Loss statements, annual budget, weekly forecasts, marketing  & public relations initiatives to increase spa visibility, client visits, and increase revenue. 
  • Managed all Spa group sales events in accordance with set monthly and annual revenue goals. 
  • Managed the treatment schedule daily to ensure proper coverage for all Spa group events and  identified potential areas of sales opportunities 
  • Prepared annual budgets and forecasts, and reported on these on a regular basis with a developed  strategy to rectify any shortfalls or anomalies in retail and service performance. 

Spa Therapist

NGM Resorts | 2010 - 2013 

  • Reviewed client medical histories and problems with stress or pain to determine appropriate methods  of massage. 
  • Developed and administered treatment plans based on individual client needs. 
  • Integrated systematic manipulation of or pressure on muscles and soft tissue for therapeutic purposes.
  • Provided guidance and information regarding techniques for postural improvement and stretching strengthening relaxation and/or rehabilitative exercises. 

SKILLS 

  • Spa Management 
  • Facility Management 
  • Strong Communication 
  • Client Relationship Management 
  • Team Management
  •  P&L Management 
  • Quality Assurance 
  • Staff Training 

EDUCATION 

  • Diploma in hospitality management. | IHM Chennai - Institute of Hotel Management Catering Technology 
  • BBA | University of Madras, Chennai 2009 

INTERNSHIPS 

Spa Support Staff

Trends, Chennai | 2009 - 2010 

  • Assisted in the day-to-day operations of the spa. 
  • Managed customer correspondence and scheduling, as well as the creation of a monthly newsletter. 
  • Oversaw the recruiting of new personnel as well as their training in spa procedures.