Resume Skills and Keywords for Inside Sales Executive

Inside sales executives interact with potential and existing customers through emails, telephone calls, and live website chats to persuade them to purchase companies' products and services. They generate qualified leads, create suitable quotes, and process purchase orders.

Skills required for an Inside Sales Executive role

  • Business Relationship Management
  • Product Knowledge
  • Inbound Sales
  • Inbound Calls
  • Telemarketing
  • Strategic Sales
  • Sales Reporting
  • Customer Support
  • Cold Calling
  • Communication Skills

What recruiters look for in an Inside Sales Executive resume: 

  • A good understanding of sales processes and product knowledge
  • Experience with inbound calls and inbound sales
  • Extensive knowledge of strategies sales and sales supporting
  • Proficiency in all Microsoft Office applications and customer relationship management (CRM) software

What can make your Inside Sales Executive resume stand out:

A strong summary that demonstrates your skills, experience and background in the sales sector

  • A result-oriented, inside sales executive; interacts with potential and existing customers through emails, telephone calls, and live website chats to persuade them to purchase companies' products and services.

Targeted job description 

  • Advise customers on suitable product selection based on their needs and specifications.
  • Create a sales pipeline to accurately reflect the relative placement of sales prospects in the purchasing process.
  • Follow up on sales inquiries made by potential customers through website chats, emails, and inbound calls.
  • Setting up face-to-face meetings between potential customers and Outside Sales Representatives.

Related academic background 

  • BBA in Marketing & Sales, Birla Institute of Management Technology, Noida 2019

Sample Resume of Inside Sales Executive in Text Format

RAJ MEHTA

Inside Sales Executive 

+91-9876543210 | raj@gmail.com |Noida, India

SUMMARY 

A result-oriented, inside sales executive; interacts with potential and existing customers through emails, telephone calls, and live website chats to persuade them to purchase companies' products and services. A friendly and helpful individual with strong persuasive skills. 

EXPERIENCE

Inside Sales Executive at Soul World from Jan 2022 - Present, Noida

  • Actively sourcing new sales opportunities through cold-calling and emailing.
  • Developing in-depth knowledge of product features and benefits.
  • Utilising virtual meetings to build relationships with new customers.
  • Processing customers' purchase orders and liaising with the logistics department to ensure the timely delivery of ordered products.
  • Advising customers on suitable product selection based on their needs and specifications.
  • Maintaining long-lasting relationships with existing customers through exceptional after-sales service.

Inside Sales Development Representative at The Hi-Fi World from May 2019 - Dec 2021, Noida

  • Developed sales plans to draw in potential buyers and solicited new potential customers.
  • Initiated contact with potential customers through cold-calling or responding to inquiries generated from advertisements.
  • Created relationships with customers to identify their potential needs and qualify their interests and viability to drive sales.
  • Presented product information to customers after identifying their needs.
  • Connected clients to a salesperson, and arranged in-person meetings, emails, or phone calls.

INTERNSHIPS

Customers Sales Trainee at Creative Engineers from Apr 2018 - Apr 2019, New Delhi

  • Maintained and developed relationships with existing customers.
  • Visited potential customers for new business.
  • Made accurate, rapid cost calculations.

COURSES

Sales and Techniques at Indian Institute of Management, 2019

EDUCATION

BBA in Marketing & Sales, Birla Institute of Management Technology, Noida 2019

SKILLS

Business Relationship Management | Product Knowledge | Inbound Sales | Inbound Calls | Telemarketing | Strategic Sales | Sales Reporting | Customer Support | Cold Calling | Communication Skills 

LANGUAGES

English 

Hindi