Resume Skills and Keywords for Operations Manager (IT)

Operations managers are in charge of the day-to-day operations of enterprises, government agencies, non-profit organisations, and other organisations. Operations managers supervise, hire, and educate personnel, manage quality assurance programmes, develop process changes, and more in both large and small firms. Further, they are in charge of maintaining and improving a company's quality, productivity, and efficiency by analysing and improving organisational processes.

Skills required for an Operations Manager (IT) role

  • Six Sigma 
  • Lean Processes 
  • Process Improvement 
  • Bottleneck Removal 
  • Productivity & Efficiency Improvement 
  • Quality Management 
  • Liasioning and Coordination
  • Reducing TAT
  • Cost Control
  • Vendor Management 

What recruiters look for in an Operations Manager (IT) resume: 

  • Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution
  • Manage timely data collection to update operations metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
  • Partner with cross-functional support teams in improving the proprietary tools and systems

What can make your Operations Manager (IT) resume stand out:

A strong summary that demonstrates your skills, experience and background in operations management:

  • Lean Six Sigma (green belt) Certified Operations Manager, proficient at strategizing new and existing process  improvements within the departments while maintaining efficient product flow. A successful career in planning, directing,  and coordinating efficient operations of production facilities to produce high- quality finished products. Effective in  providing coaching and supervision to meet business operating metrics.  

Targeted job description 

  • Project manage the global development and roll-out of tools to improve the annual product prioritization process
  • Develop, implement, and maintain quality assurance protocols
  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

Related academic background :

  • Masters of Business Administration | Lucknow University 
  • Bachelor of Business Administration | Amity University

Sample Resume of Operations Manager in Text Format

Ashni Jain 

IT Operations Manager 

8002849903 | ashnijain@gmail.com | https://www.linkedin.com/in/ashnijain/ 

SUMMARY 

Lean Six Sigma (green belt) Certified Operations Manager, proficient at strategizing new and existing process improvements within the departments while maintaining efficient product flow. A successful career in planning, directing,  and coordinating efficient operations of production facilities to produce high-quality finished products. Effective in providing coaching and supervision to meet business operating metrics.  

SKILLS 

  • Six Sigma 
  • Lean Processes 
  • Process Improvement 
  • Bottleneck Removal 
  • Productivity & Efficiency Improvement 
  • Quality Management 
  • Vendor Management 

EMPLOYMENT HISTORY 

Operations Manager

Accenture | 2018 - Present 

  • Coordinating production, distribution, warehousing, and sales as per policies. 
  • Reviewing production costs and product quality, and modifying inventory control programs to maintain and  enhance the annual business plan. 
  • Preparing annual data to support the business plan along with the metrics for operational performance. Overseeing inventory, ordering new equipment, and scheduling repairs. 
  • Planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. 
  • Implementing lean manufacturing, waste minimization, and six sigma methodology to improve efficiency. 
  • Accomplishments  
  • Restructured workflow that significantly improved cost control and accuracy, resulting in an increase in sales of $5k  daily. 

Operations Manager

JustWravel | 2014 - 2018 

  • Developed new systems and process designs or enhanced existing systems or processes for improved efficiency. 
  • Managed a team of approximately 21 employees, while establishing and implementing departmental policies, goals,  objectives, and procedures. 
  • Maintained a good relationship with clients to ensure continuous business growth. 

Operations Coordinator

Sager Electronics | 2006 - 2009 

EDUCATION 

  • Masters of Business Administration | Lucknow University 
  • Bachelor of Business Administration | Amity University 

COURSES 

Six Sigma Green Belt

LANGUAGES 

  • English
  •  Hindi